Product
Are your gemstones ethically sourced?
Yes, we pride ourselves on ethical and sustainable mining practices. Our gemstones are responsibly extracted from our mining lands in Sri Lanka, ensuring minimal environmental impact.
How can I be sure of the quality and authenticity of your gemstones?
Each gemstone comes with a certificate of authenticity and quality assurance. We adhere to strict quality control measures to ensure you receive only the best.
Do you offer gemstone heating services?
Yes, we provide custom heating treatments to enhance the color and clarity of gemstones. This service can be tailored to meet your specific needs.
How can I contact you for more information?
You can reach us via email at emingempvtltd@gmail.com or call us at +94717704000. We are here to assist you with any inquiries.
Shopping
What types of gemstones do you offer?
We offer a wide variety of natural gemstones, including sapphires, rubies, emeralds, moonstones, and many more. All our gems are ethically sourced from Sri Lanka.
Can I request a custom cut or design for my gemstone?
Absolutely! We offer personalized services including custom cutting, polishing, and heating treatments to meet your specific requirements.
Payment
What payment methods do you accept?
We accept various payment methods including bank transfers. Detailed payment options will be available at checkout. Contact us for more details.
Orders & Returns
How do I place an order?
You can place an order through our website by selecting the gemstones you wish to purchase and following the checkout process. For custom orders, please contact us directly via email or phone.
Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping costs and delivery times will be calculated during the checkout process.
What is your return policy?
We accept returns within 30 days of purchase, provided the gemstone is in its original condition. Please refer to our return policy page for detailed instructions.
If you have any other questions or need further assistance, please do not hesitate to get in touch with us.
Your satisfaction is our top priority.
– Nipuna M. Ranasinghe –